Posted this message today (or actually yesterday since we just passed midnight):
"Dear sir/madam this is the 5th mail I have sent within a week without any responses.
Since I have now been capped at 35kbps I have som questions:
Will this be permanent?
And could I please have a reason why I was capped.
Is it possible to upgrade to an account with a decent speed (minimum 2Mbit+) up and down without any strangled ports so I will be able to play games and download?
Thanks in advance
I will keep you posted